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Create sub-accounts and allocate monthly credits from your Corporate account

💡 Good to know
The Corporate account solution is only available on an Enterprise plan. For more information, check our Enterprise website or get in touch with our Sales team.

From your Corporate account, you can easily create sub-accounts and allocate monthly credits for emails, users, inboxes, and landing pages to each of them.

Create a sub-account from your Corporate account

💡 Good to know
The maximum number of sub-accounts that you can create is defined in your Enterprise plan. If you've reached your limit of sub-accounts, contact your CSM to increase it.

To create a sub-account from a Corporate account:

  1. Log into your Corporate account.
  2. From the dashboard, click Add an account.
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  3. Fill in the sub-account information:
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    1. Account name: enter the name of the sub-account.
    2. Email: enter the email address of the main user of the sub-account.
    3. Language: select the language of the sub-account.
    4. Timezone: select the timezone of the sub-account.
  4. Once you're done, click Add.

The sub-account has been created.

Allocate monthly credits to the sub-account

Once you've created a sub-account, you can allocate a monthly number of credits for emails, users, inboxes, and landing pages.

To allocate monthly credits to a sub-account:

  1. Under the name of the sub-account to which you want to allocate credits, click Update plan.
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  2. For each feature, enter the number of credits that you want to allocate to the sub-account or use the slider.
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    💡 Good to know
    Under the slider, ### Used represents the number of credits allocated to your sub-accounts and ### Remaining represents the number of credits that can still be allocated to your sub-accounts. The total number of credits available is based on your Enterprise plan.
  3. Once you're done, click Apply.

The credits have been allocated to the sub-account, and they'll be automatically renewed each month.

Here's an explanation of what the different numbers displayed under a sub-account mean:

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  1. The number of email credits remaining from the ones allocated to the sub-account.
  2. The number of credits already used by the sub-account / The number of credits allocated to the sub-account.

🤔 Have a question?

If you have a question, feel free to contact our support team by creating a ticket from your account. If you don't have an account yet, you can contact us here.