If you are not using any CMS supported by Sendinblue (WooCommerce, WordPress, Shopify, Google Tag Manager) or simply want to control how you will install and set up the Conversations chat widget, you can manually install it on your website.
Before you start
- Make sure you have access to your website HTML code and that you are qualified to do website management.
🔐 Part 1: Retrieve the chat widget code
From Conversations > Settings > Chat widget, after completing your profile and customizing your chat widget, click Install the widget manually. The chat widget code displays. Click Copy to retrieve the Conversations chat widget code and use it to install the chat widget manually on your website.
⚙️ Part 2: Install the chat widget manually on your website
Access your website's HTML code and paste the chat widget into the code of the pages where you want to enable the chat widget. We recommend pasting the chat widget code right before the
<head> tag. You can either choose to install the chat widget on specific website pages or your entire website.
🤔 Have a question?
If you have a question, feel free to contact our support team by creating a ticket from your account. If you don't have an account yet, you can contact us here.