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How to install Conversations on your WooCommerce website

❗️ Important
If you don't have access to the new Conversations widget and want to know when it will be available, please check FAQs: New Conversations app for Chat, Facebook & Instagram

In this article, you'll learn how to install the Conversations widget to your WooCommerce website and be able to interact with your customers via Sendinblue chat.

💡 Good to know
This article is an installation guide for the beta version of Conversations. When the final version of Conversations is released, you will no longer need to handle HTML code. Conversations will be installed via the plugins or the Sendinblue tracker.

Install Insert Headers and Footers plugin

To do so, you need to install the plugin Insert Headers and Footers by WPBeginner to insert simple scripts into the code of your website and add the Conversation widget.

  1. Log into your WooCommerce dashboard
  2. Go to Plugins > Add New and search for the Insert Headers and Footers plugin from WPBeginner.
  3. Install and activate that plugin.
  4. The window Insert Headers and Footers >> Settings opensscreenshot-1.png

Get the chat widget script from Sendinblue

Now you need to copy the chat widget script provided by Sendinblue. You'll find it on the Chat widget settings.

You can access the Chat widget settings this way:

  1. Go to the Conversations tab
  2. Click on Settings
  3. Go to the Chat widget
  4. Complete or skip the Profile and Widget steps before accessing the 3rd step, Install your chat widget
  5. Copy the script and then paste it in WooCommerce admin in the box Script in headers of the Insert Headers and Footers plugin and Save.
    2021-12-20_11-55-10.jpg

The Conversations widget is added to each page of your WooCommerce website and you are now able to chat directly with your clients.

💡 Good to know
If you wish to add Conversations to only one specific page of your WooCommerce website, please contact your IT.

🤔 Have a question?

If you have a question, feel free to contact our support team by creating a ticket from your account. If you don't have an account yet, you can contact us here.