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Overview of the Segments page

To access the Segments page, go to Contacts > Segments.


💡 Good to know
You can also create and use segments directly from Contacts by clicking on + Add a filter.

Segment creation


At the top-right side of the page, you will find the Create a segment button. From there, you can create a new segment by selecting different conditions.

You can then use this new segment to perform actions on the contacts, send them an email campaign, or launch an Automation workflow when a contact matches the segment.

Learn how to create a segment in our dedicated article Create a segment.

Categories and search bar


Our search functions allow you to quickly find a segment you've created:

  • Organize and search for segments by category: create categories to store your segments by theme and search for segments through a specific category.
  • Search for segments: do a quick search by typing the name of a segment (or a part of it).

Segments listing


With the new Segments feature, you can:

  • View the details of your segments: get a quick view of a segment's ID, its category, the last time it was edited, and the number of contacts that match its conditions.
  • View and edit your segments: view and edit the conditions of a segment by clicking on its name.
  • Perform actions on your segments: duplicate a segment, change its category, rename it, or delete it.
💡 Good to know
If you were using our previous segmentation feature, you can find your saved filters under the Archived Filters category. Learn more in our dedicated article Can I still use my previously saved filters?.

⏩ What's next?

🤔 Have a question?

If you have a question, feel free to contact our support team by creating a ticket from your account. If you don't have an account yet, you can contact us here.