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[Classic design] Update your existing contacts

In this article, we will explain how to update your existing contacts' information, one by one or in bulk.

There are 3 ways you can update your existing contacts' information:

Import a file with your contacts' new information

To update your existing contacts' information, you can simply import a file with their new information or copy/paste it, like you would do to import new contacts. This method allows you to update or delete your contacts' information in bulk.

If you want to import blank attributes to remove some existing contacts' information, check out our dedicated article: Importing blank contact attributes.mceclip2.png

Add an Update Profile form in your emails

To allow your contacts to update their information themselves, you can simply add an Update Profile form in your emails. This form helps you collect updated information about your subscribers, such as their details, preferences, and even which lists they want to be subscribed to.

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Manually update a contact's information

To manually update a contact's information:

  1. Go to Contacts.
  2. Click the email address of the contact you want to update.
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  3. In the Informations section of the contact details page, click the field you want to edit.
  4. Make your changes.
  5. Click Save changes.
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That's it! Your changes will be reflected in your contact's page.

⏩ What's next?

🤔 Have a question?

If you have a question, feel free to contact our support team by creating a ticket from your account. If you don't have an account yet, you can contact us here.