Overview of the [NEW] contact details page (Beta)

In this article, we will give you an overview of the new contact details page.

Sendinblue's new contact details page allows you to find all the information and actions related to a contact in one page, such as their attributes, the lists they've been added to, their email statistics, their activities, etc.

Beta testing

Please note that the new contact details page featured in this article is still in beta. We can activate it on demand for your account.

Learn more about the new changes, give us your feedback, or go back to the previous version by cliking the mceclip0.png button on any contact details page:

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Overview of the new contact details page

To access a contact details page, go to Contacts and click the name of a contact.

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💡 Good to know
According to the apps you have enabled on your Sendinblue account, some options may or may not be available on your contact details page (transactional emails, CRM, etc.).

Header

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In the header section of the new contact details page you will find:

  • Contact name and date of import
    View the name of your contact and when they were imported into your Sendinblue account. Learn how to add contacts into Sendinblue.
  • Option to subscribe or blacklist the contact to your email campaigns
    Manually subscribe or blacklist a contact from your email campaigns. Learn how to manually subscribe or blacklist a contact from your campaigns.
  • Options to subscribe or blacklist the contact from your SMS campaigns
    Manually subscribe or blacklist a contact from your SMS campaigns. Learn how to manually subscribe or blacklist a contact from your campaigns.
  • Option to approve or block senders to send transactional emails to the contact
    Manually approve or block specific senders from sending transactional emails to the contact.
  • Option to approve or block the sending of transactional SMS to the contact
    Manually approve or block the sending of transactional SMS to the contact.
  • Next contact details pages
    Move from a contact details page to another.

Information and lists

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In the left-side column of the new contact details page you will find:

  • Information
    View the contact and transactional attributes of the contact. Learn how to manage contact attributes.
  • Lists
    View the lists the contact has been added to.
  • Delete contact permanently
    Remove the contact from your Sendinblue contact list.

Actions

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Below the header of the new contact details page you will find:

  • Add a note
    Add notes about meetings or calls to keep a record of your interactions with the contact.
  • Import a file
    Add files, such as a quote or an invoice, to organize your documents related to the contact.

Overview

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In the Overview section of the new contact details page you will find:

  • Quick statistics
    View statistics related to the email campaigns sent to the contact. Learn how to send an email campaign.
  • Transactions
    View your number of transactions, your transactional attributes and manually create new transactions related to the contact.

History

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In the History section of the new contact details page, you will find:

  • History
    View the history of all activities related to the contact.
  • Filter
    Filter your contact's history to only view specific activities.
  • File import in the history
    Files can be imported up to 10MB. You can then download or delete the file from the contact's details page.
  • Note in the history
    Notes can contain up to 3000 characters and text can be formatted. You can then edit or delete the note from the contact details page.
  • Email campaign in the history
    View when a contact interacts with your emails, such as when they receive or open an email. You can then view the complete email report or preview the email.

🤔 Have a question?

If you have a question, feel free to contact our support team by creating a ticket from your account. If you don't have an account yet, you can contact us here.