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Reopen a closed deal

In this article, we will explain how to reopen a deal that was closed after it was won or lost. You may need to reopen a deal that was closed by mistake or if the lead changes their mind later on.

To learn how to close a deal by marking it as won or lost, read Mark a deal as Won or Lost.

❗️ Important
You cannot reopen a deleted deal. If you want to delete a deal because it has been lost, we recommend you close the deal by changing its stage to Lost.

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To reopen a closed deal:

  1. Go to Sales CRM > Deals.
  2. Select the deal you want to reopen.
  3. On the deal details page, click Reopen deal.

Once reopened, the deal will move back to the stage it was last in before it was marked closed as won or lost.

⏩ What's next?

🤔 Have a question?

If you have a question, feel free to contact our support team by creating a ticket from your account. If you don't have an account yet, you can contact us here.