Delete a CRM contact

In this article, we will explain how to delete one or several contacts from your CRM.

There are multiple options to delete contacts from your CRM:

Remove a contact from your CRM folder

❗️ Important
Removing a contact from your CRM folder will remove the contact from your CRM lists BUT will not remove them from your Sendinblue contact lists.

To remove one or several contacts from your CRM folder:

  1. Go to CRM > CRM Contacts
  2. Select one or several contacts you want to remove from your CRM folder
  3. Click Delete
  4. Select Remove from CRM folder
    remove_CRM_contact_FR.jpg
  5. Click Remove to confirm

Delete contacts permanently

❗️ Important
Deleting a contact permanently will remove the contact from your CRM folder AND from your Sendinblue contact lists altogether.

Delete several contacts

To permanently delete several contacts from your CRM folder and Sendinblue contact lists:

  1. Go to CRMCRM Contacts
  2. Select the contacts you want to delete
  3. Click Delete
  4. Select Delect permanently
    delete_permanently_FR.jpg
  5. Type DELETE
  6. Click Yes, I want to delete these contacts to confirm

Delete a single contact

To permanently delete a single contact from your CRM folder and Sendinblue contact lists:

  1. Go to CRMCRM Contacts
  2. Click the email address of the contact you want to delete
  3. Click Delete contact permanently under the Lists section
    delete_contact_permanently_FR.jpg
  4. Click Yes, delete permanently to confirm

⏩ What's next?

🤔 Have a question?

If you have a question, feel free to contact our support team by creating a ticket from your account. If you don't have an account yet, you can contact us here.