To make sure you are in the best position to be successful using Sendinblue, we initially need to validate your account. This check is essential to guarantee optimal security and deliverability for our users.
We check each new account before the first email or SMS campaign is sent (particularly if the databases used are Opt-in). Our aim is to validate your account within few hours but due to time difference please allow us up to 24 hours to take a look at your account to validate it or contact you with any additional questions we may have.
Before we go over the validation process step by step you can also watch this video on how to create and validate your Sendinblue account:
- What are the steps of our validation process?
- 📝 Complete your profile form
- 👥 Import all of your contacts
- 🚀 Schedule your first email campaign
- How long will it take for my account to be validated?
- Why my account hasn't been validated yet?
What are the steps of our validation process?
When you first start with Sendinblue, you will find the following validation process on your dashboard:
Each time a step is completed, it will appear as follows ✅
📝 Complete your profile form
The first step of the validation process is to complete your profile with your contact information. You will only need to complete your profile once, however, you can always return and update your information.
- Click on Complete your profile and you will be taken to the page above.
- Fill in all the details (all fields are mandatory).
- Click on Update my Profile,
- Fill in your contact number for verification purposes.
- Enter the verification code you received by SMS.
- Click the check icon.
Congrats! You have completed the first step of the validation process.
👥 Import all of your contacts
The second step is importing all of your contacts in Sendinblue. You can do this action from the tab Contacts on the top menu. You can follow the detailed procedure on the article Importing your contacts into SendinBlue.
🚀 Schedule your first email campaign
For the third requirement, we ask you to create your first email campaign and send it to your contacts. Check how to create your first email campaign in our article 🎥 Creating an email campaign.
How long will it take for my account to be validated?
Once you have completed these three steps, validation of your account will begin. An account manager will validate your account and give you full access to Sendinblue within 24 working hours. On the majority of times, it will only take a few hours for your account to be validated.
To accelerate the process you can contact our support team by creating a ticket from your account.
Why my account hasn't been validated yet?
As mentioned above, we manually check each new account before the first email or SMS campaign is sent (particularly if the databases used are Opt-in).
If your account is not validated in 24 hours, check our article 🎥 Why has my SendinBlue account not been validated yet.