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Activate email campaigns for your account

To make sure you are in the best position to be successful using Sendinblue, we have created an onboarding process to help you out.

Before we go over the onboarding process step by step you can also watch this video on how to create and complete the onboarding on your Sendinblue account:

What are the steps of our onboarding process?

When you first start with Sendinblue, you will find the following onboarding process on your dashboard:


  1. Complete your profile form
  2. Import all of your contacts
  3. Schedule your first email campaign

Each time a step is completed, it will appear as follows ✅, just like the above step Import all of your contacts.

📝 Complete your profile form 

The first step of the onboarding process is to complete your profile with your contact information. You will only need to complete your profile once. However, you can always return and update your information from the My Profile page.


  1. Basics
    Enter your first name and last name. 
  2. Company details
    Enter your company name and address.
  3. Business information
    Choose your team size, the number of contacts you have and tell us if you are selling online. 
  4. Validate your phone number
    Enter your phone number and click Send verification code
  5. Validate your phone number
    Enter the verification code you received by SMS.

Congrats! You have completed the first step of the onboarding process.

❗️ Important
If you have not already confirmed your email address, you will see a reminder highlighted in blue at the top of the page. Please check your email and click on the confirmation link or follow the prompts to resend the confirmation email.

👥 Import all of your contacts

The second step is importing all of your contacts in Sendinblue. You can do this action from the tab Contacts on the top menu. You can follow the detailed procedure on the article Importing your contacts into SendinBlue.


💡 Good to know
If you wish to create new folders to organize and segment your list, head to the Lists section. Learn more about importing your contact file(s) for email campaigns by clicking here.

🚀 Schedule your first email campaign 

For the third step, we invite you to create your first email campaign and send it to your contacts. Check how to create your first email campaign in our article 🎥 Creating an email campaign.

Voilà! You've completed the 3 steps of the onboarding process. You can now explore Sendinblue platform and our help center and discover everything you can do with it!

Is there a validation process?

Yes, there is. The validation process will be transparent for most of our clients as it's mainly automatic. However, some of you might have to undergo a manual validation. 

Please refer to our dedicated article to learn more about the validation process: About account validation for emails and SMS

🤔 Have a question?

If you have a question, feel free to contact our support team by creating a ticket from your account. If you don't have an account yet, you can contact us here.