Skip to main content

Importing blank contact attributes

In this article, we will explain how to import empty fields and choose how to update your existing contact attributes.

Why import blank contact attributes?

Importing blank contact attributes can be useful if you have existing contacts in your contact list, and you want to remove some of their details.

mceclip5.png

Import blank contact attributes

  1. Go to the Contacts page. 
  2. Click Import contacts and select your favorite import method. In this example, we’ll choose to copy/paste our contacts' data.
    For the contact with the email address jonas@example.com we are choosing to erase LASTNAME from this contact’s details and for jackie@example.com we are erasing his SMS attribute.
  3. Click Check your data to preview your import.
    mceclip0.png
  4. Once you have confirmed your data, finished your mapping and selected your list(s), make sure you enable the Import empty fields to erase existing attribute data in Sendinblue option to finalize your import.
    💡 Good to know
    This option enables you to import empty fields that will erase any attributes that currently contain data in Sendinblue. If disabled, the empty fields will not affect your existing data.
    mceclip0.png

As soon as the import is completed successfully, you will see your contacts details updated like below:

mceclip4.png

💡 Good to know
If the option Import empty fields to erase existing attribute data in Sendinblue is disabled, empty imported fields will be ignored and your contact details won’t be removed.

🤔 Have a question?

If you have a question, feel free to contact our support team by creating a ticket from your account. If you don't have an account yet, you can contact us here.