How to create a new SendinBlue contact/subscriber from a chat

When a customer sends you their email address using the chat widget, you can add it to your contacts list directly from the chat. 

Good to know: Ask your chat customer for permission before adding their address to your contacts list and let them know what kind of messages they will receive.

To create a new contact: 

  1. Simply click on the email address sent by your customer
  2. Select Confirm on the dialog box that appears

Now, your chat customer will be identified by this email address in the Chat platform.