Change your chat status between offline or online

To change your chat status:  

  1. In the Chat tab, go to the left menu  
  2. Click on the button above your name to display a list of the possible statuses 
  3. Select your desired status

Good to know:  When all operators are offline, you can decide whether or not to hide the chat widget on your website. To do so, simply check/uncheck “Hide widget when all operators are offline” in Settings>Chatbox.