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Change your chat status between offline or online

When you're using the chat, you can switch your status from available (online) to unavailable (offline).

To change your chat status:  

  1. In the Chat tab, go to the left menu  
  2. Click on the button above your name to display a list of the possible statuses 
  3. Select your desired status

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💡 Good to know
When all operators are offline, you can decide whether or not to hide the chat widget on your website. To do so, edit your Chatbox Availability settings

🤔 Have a question?

If you have a question, feel free to contact our support team by creating a ticket from your account. If you don't have an account yet, you can contact us here.