As an operator, you can control how you appear to your chat customers: 

1. In the Chat tab, click on Settings (in the left-hand side of the Conversations screen)
2. Click on Profile
3. Choose a custom
• Operator name
• Photo, ie the profile picture you want to be displayed
4. Click Save

🤔 Have a question?

If you have a question, feel free to contact our support team by creating a ticket from your account. If you don't have an account yet, you can contact us here.