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Customize your chat operator profile

As an operator, you can control how you appear to your chat customers: 

  1. In the Chat tab, click on Settings (in the left-hand side of the Conversations screen)
  2. Click on Profile
  3. Choose a custom
    • Operator name
    • Photo, ie the profile picture you want to be displayed
  4. Click Save

🤔 Have a question?

If you have a question, feel free to contact our support team by creating a ticket from your account. If you don't have an account yet, you can contact us here.