1/ Creating a link to your sub-accounts
You will need to complete a number of steps to create your SendinBlue white label account. One of the features of a white label account is that you choose the URL from which your customers will access the routing platform you provide. For this, you need to select a URL to connect to the platform.
Step 1 - Create a personalized URL
Login to your host's client area (OVH, 1&1, etc.) and create your domain or subdomain name. It is vital that this domain or subdomain does not host a website or be linked to your dedicated IP. For example: email.domainname.com.
Step 2 - Register the CNAME
To be able to access and use our white label platform, you need to register the domain name CNAME.
Domainname.com which points to panel.sendinblue.com
Important note: this is not a redirection. No need to change the DNS.
2/ Creating your White Label account
Step 1 - Create a SendinBlue account
There are two possible scenarios:
1- You already have a SendinBlue account
- You want to keep this account but do not want it to be your white label account. In this case, you just have to create a new SendinBlue account and let us have your new login email by sending an email to email@example.com.
- You want to convert this account into a white label account. If so, please let us have your login email by sending an email to firstname.lastname@example.org.
2- You do not yet have a SendinBlue account. Go to www.sendinblue.com and create an account, then let us have your login email address by sending an email to email@example.com.
Step 2 - Ask our Agencies department to create your SendinBlue white label account
As outlined above, you need to request a white label account by sending an email to firstname.lastname@example.org with the following information: Sendinblue email login: email@example.com Personalized URL: email.domainname.com Important reminder: any request to modify your personalized URL once it has been confirmed will incur a processing fee of $200.
3/ Creating your first sub-accounts
We will send you an email to let you know when the creation of your white label account is complete. Now you can create your customers' sub-accounts and allocate them credits.
Step 1 - Subscribe to a white label offer
This step is necessary to create your first sub-account. Login to your main SendinBlue account, then go to the page displaying the offers. Choose one of the white label offers in the reseller tab or in the Special tab if you requested a custom subscription.
Step 2 - Configure your dedicated IP
Once you have subscribed to the offer, you need to configure the dedicated IP provided.
The configuration consists of 2 steps:
1 - Ask the person responsible for managing your website to create a subdomain (or new domain) on your host by referring to one of the first five tutorials on dedicated IPs. The DNS propagation time depends on the host; it can take up to 48 hours.
For your information, it takes 5 minutes for a domain hosted by OVH. Make sure you do not choose the same domain or subdomain name you use to access your sub-accounts.
2 - Once you have received confirmation that the subdomain is propagated, go to your SendinBlue account to link your domain to your IP.
Step 3 - Create your first sub-account
Login to your main sendinblue.com account: My account > My reseller account.
• Add a user and complete the sub-account form
• Link one or more IPs to each sub-account
• Allocate credits to your sub-accounts
• Personalize the platform in the "manage themes" tab.
Step 4 - Your first login to a sub-account
Go to a sub-account and enter the login/password for the personalized URL, e.g. email.domainname.com. Now all you have to do is create the sender(s) that the sub-account can use to send its campaigns.
Please do not hesitate to contact the Agencies team if you have any questions about the set-up or use of white label accounts :)