In this article, we will explain how to receive the SMS responses of your contacts.
You may receive the SMS responses of your contacts using one of these two methods:
Receive a notification email (recommended)
You may receive responses to your SMS messages via a notification email.
To receive notification emails on your Sendinblue login email address, enable the SMS Replies option on your account. Please note that you cannot use a reply-to email address to receive these SMS notification emails.
Receive an SMS
Please note that Sendinblue does not offer back and forth SMS messaging.
To receive your contacts responses directly by SMS, add your phone number in the body of the SMS message you send to your contacts. Your contact will then have to reply directly to your phone number with their own phone number, and not as a reply to the SMS sent from Sendinblue. For this matter, we do not actually recommend using this method as it could cause a lot of confusion between the different platforms used.