Where are reply emails sent to?

In this article, we will explain how to configure your reply-to email address.

💡 Good to know
The default value for reply emails is [DEFAULT_REPLY_TO].

Configure a default Reply-to email address

To configure your default Reply-to email address:

  1. Go to Campaigns > Settings.
  2. Select Default Settings.
  3. In the Default campaign settings section, enter the default Reply-to email address in the [DEFAULT_REPLY_TO] field.
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This Reply-to email address will be used by default for every email campaign that you send.

Configure a Reply-to email address for a single email campaign

You can also change the Reply-to email address specifically for a single email campaign:

  1. At the setup step of an email campaign, click Show Advanced Options.
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  2. In the Customize the Reply-To Email address field, enter the Reply-to email address that you want to use specifically for this email campaign.
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This Reply-to email address will be used specificcally for this single email campaign.

🤔 Have a question?

If you have a question, feel free to contact our support team by creating a ticket from your account. If you don't have an account yet, you can contact us here.