Sendinblue does not provide refunds for unused credits, except in cases when:
- there is a technical error by Sendinblue,
- a user is not qualified to send from Sendinblue's shared IPs.
Please note that we cannot refund any unused months when you did not use the service and/or forgot to cancel your plan.
❗️ Important
If your campaigns do not respect our Terms & Conditions, or if your use of sendinblue.com is abusive, we may stop one or more of your campaigns without notice.