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SMS opt-out keywords (HELP, STOP, START, INFO)

Sendinblue automatically processes the following SMS opt-out keywords:

  • HELP: Sendinblue will respond with the following message: Msg&Data rates may apply. Reply STOP to cancel or call 844-744-2639.
  • STOP: Sendinblue will automatically unsubscribe and blocklist the contact from your database to be excluded from future sending.
  • START: Sendinblue will automatically subscribe the contact to receive SMS.
  • INFO: Sendinblue will respond with the following message: To learn more, go to 1 msg/mo. Reply HELP for help, STOP to cancel. Msg&Data rates may apply.

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