Sendinblue automatically processes the following SMS opt-out keywords:

• HELP: Sendinblue will respond with the following message: Msg&Data rates may apply. Reply STOP to cancel or call 844-744-2639.
• STOP: Sendinblue will automatically unsubscribe and blocklist the contact from your database to be excluded from future sending.
  💡 Good to know

  To comply with applicable US laws, always include STOP. To help you comply with the United States SMS marketing regulations, we enabled the Manage compliance for United States 🇺🇸 feature during your SMS campaign creation in Sendinblue. To learn more, check our dedicated article Always comply with the United States SMS marketing regulations with our compliance feature.
• START: Sendinblue will automatically subscribe the contact to receive SMS.
• INFO: Sendinblue will respond with the following message: To learn more, go to http://www.sendinblue.com. 1 msg/mo. Reply HELP for help, STOP to cancel. Msg&Data rates may apply.

⏩ What's next?

• Include an unsubscribe option in your SMS messages
• Always comply with the United States SMS marketing regulations with our compliance feature

🤔 Have a question?

If you have a question, feel free to contact our support team by creating a ticket from your account. If you don't have an account yet, you can contact us here.