How can I close my account?

Closing your SendinBlue account

To close your account, please follow these steps: 

  1. Navigate to your account's My Plan page by clicking on your name in the top-right corner of your account, or going directly to this page: https://account.sendinblue.com/pricing
  2. Scroll to the bottom of the page and click on Close my account

Good to know: Closing your SendinBlue account is a permanent step and data may not be recovered once this process is completed. 

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You may also email our Customer Care team (contact@sendinblue.com) and we would be happy to assist you with this process. 

Before closing your account

You may wish to export several types of data from your account: 

Exporting your contact list 

To export your contact list, please follow this guide in our Help Center. 

Exporting aggregate campaign results

To export a summary report of your campaigns' results, navigate to your Email Campaign Statistics page and select your desired date range to export. 

Then, click on the Export button above the Email Campaigns list to download a .csv file directly to your device. 

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Exporting individual campaign results 

From an individual campaign report, you can click on the download button in the top right-hand corner.

Select Export campaign data (in CSV format) and respond affirmatively in the confirmation window.

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The .csv file will be available for download from the notification center (the bell icon in the top right-hand corner of your account): https://my.sendinblue.com/notifications

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