Before you start
Review the sender that your child account wants to add and verify the consistency of this with their activity.
1. Identifying the domain to be added
Once you know the email address for your child account’s sender, you need to identify its domain. The text that comes after "@" in the email address is the domain that needs to be added.
Let's look at an example:
Your child account wants to add the sender "firstname.lastname@example.org". The domain to be added to your list of verified domains is "hellodomain.com".
2. Adding the sender's domain to your parent account
From your parent account, click on Senders & IP in the top right hand menu.
- Click on the Domains tab.
- Click on + ADD A NEW DOMAIN button.
In the pop-up window that appears, type the domain name for the sender of your child account and click on Save.
You will now be able to see the sender's domain for your child account in your domains list together with the status "Verified". And that's all you need to do.
3. Creating the sender on the child account
Now your child account will be able to add any sender with this domain name (@hellodomain.com) from their accounts.
To add a sender on the child account, the user for your child account would go to Settings and click Configure under "Your Senders".
- Then click on + Add a Sender.
- Sender name
- From email
- Associate the sender with a dedicated IP